Language Access and the Law: Caring for the Limited English Proficient Patient


2.25 hours of AMA PRA Category 1 Credits

Accrediting Organization:

The University of Minnesota is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The University of Minnesota designates this enduring material for a maximum of 2.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Volume Licenses Purchase an Individual License


  • Learn how to grow your practice by providing effective language access services to culturally and linguistically diverse patients
  • Effectively discharge your legal obligations to provide language access to patients under federal and state language access laws (Title VI and the ADA)
  • Avoid common problems in the provision of language access services by understanding current national best practices
  • Identify and integrate cross-cultural medical issues into your practice
  • Improve communication and patient satisfaction by learning how to communicate via qualified medical interpreters
  • Integrate high quality language access services that increase patient safety and improve medical outcomes
  • Meets CME state requirements for patient safety, risk management, cultural competence, and medical ethics



Language Access and the Law: Caring for the Limited English Proficient Patient is the nation’s first elearning program on the law of language access in healthcare. It provides the business, medical (quality and safety) and legal “cases” for language access in health care. A comprehensive patient case study describes the current state of language access law and national best practices as they apply to health plans, physician clinics, emergency rooms, outpatient/pharmacy care and inpatient/hospital treatment.

Developed by an attorney with special legal expertise in the law of language access and a nationally and internationally known physician with expertise in immigrant and refugee medicine.  Contains pre- and post- test to assess   mastery of medical and legal concepts presented in the course.  Course requires 70% proficiency on the post-test to pass

Educational Outcomes – Initial Results are Promising

Language Access and the Law is being used by providers in nationally prominent health plans and hospital systems. Results to date include:

  • 92% say the course will help them improve patient care
  • 92% would recommend the course to colleagues
  • 88% say the course explained the business, medical & legal cases for language access in healthcare.

For additional data on outcomes, please contact us.

Learn about volume licensing options.

Physician Expert Designed Case Study

Pat Walker - CopyPatricia F. Walker, M.D., DTM&H., CTropMed, FASTMH
Doctor Patricia F. Walker created the clinical aspects of the patient case study used in this course.  Dr. Walker is a physician with international experience working with immigrants and refugees.  Dr. Walker is associate director of the Department of Medicine’s Global Health Pathways Program at the University of Minnesota.  She also co-edited the first international medical textbook of its kind on immigrant and refugee medicine, titled Immigrant Medicine.

Minimum System Requirements for Language Access and The Law

  • High-Speed Internet
  • Browser: Internet Explorer, Chrome, Firefox, Safari
  • Minimum Resolution: Mobile 1024 x 768; Desktop: 1280 x 720
  • Flash Player Version 9+ (excludes iPhones and iPads, but not iMacs)


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  • The course can be taken in multiple sittings
  • The average time it takes to complete the course is 2 hours

Meets CME State Licensing Requirements for Cultural Competence, Risk Management, Patient Safety, and Medical Ethics.

Connecticut Risk Management
Connecticut Cultural Competence – Started with licensing periods of October 1, 2010.
Massachusetts Risk Management
Nevada Ethics
Pennsylvania Risk Management / Patient Safety
Rhode Island Medical Ethics
Texas Medical Ethics / Professional Responsibility (all physicians)