Viewpoints: Clinical Competence in a Globally-Mobile World


6.0 Hours of AMA PRA Category 1 Credits™

Accrediting Organization:

The University of Minnesota is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The University of Minnesota designates this enduring material for a maximum of 6.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Volume Licenses Purchase an Individual License


  • Improve identification and treatment of diseases of foreign origin
  • Overcome communication challenges with diverse patients: LEP, deaf and hard of hearing, immigrant and refugee and GLBT patients
  • Improve patient trust, clinical outcomes and patient satisfaction
  • Avoid unwanted litigation and legal exposure by taking preventive measures
  • Improve clinical objectivity by overcoming unconscious biases and assumptions
  • Learn skills to improve care to all patients in a globally mobile world
  • Meets CME state requirements for patient safety, risk management, cultural competence, and medical ethics



Over one billion people cross international borders every year. That number is expected to double in 10 years. Yet physicians and nurses are woefully unprepared to practice global medicine. This is the first elearning program in the world to provide clinical instruction on how to practice global medicine.

Viewpoints prepares physicians to treat common infectious and parasitic diseases that originate from outside the U.S. and assists them to distinguish conditions of foreign origin from commonly seen domestic conditions. As a result, Viewpoints teaches providers the new skills that they need to be clinically competent in a globally mobile world.

Six Patient Case Studies

Viewpoints offers six interactive cross-cultural patient case studies. Although each patient has similar presenting symptoms (fever, flu-like conditions) the correct differential diagnosis is radically different in each case. All of the cases provide the very latest in interdisciplinary scholarship. Consequently, each case raises unique medical, legal and cross-cultural issues and offers medical/clinical, legal and cross-cultural advice from experts in the field. (That’s why we call it Viewpoints…)

Each case is designed to simulate a typical patient encounter. Providers will have the opportunity to take a patient’s medical/social/cultural history, conduct a physical examination, order laboratory tests and receive results, and generate a differential diagnosis.

Interdisciplinary Viewpoints

All six cases contain unique communication challenges that could negatively impact patient trust and the medical outcome of the case. Users will encounter Limited English Proficient (LEP) patients, Deaf or Hard of Hearing patients, patients with low levels of functional health literacy and other challenges.

Physician Expert Designed Patient Case Studies

Doctors Patricia F. Walker and William M. Stauffer designed the patient case studies for this course in partnership with Critical Measures.  Both of these distinguished physicians are the co-directors of the Department of Medicine’s Global Health Pathways Program at the University of Minnesota.

Pat Walker - CopyPatricia F. Walker, M.D., DTM&H., CTropMed, FASTMH

Bill Stauffer - CopyWilliam M. Stauffer, M.D., MSPH, CTropMed, FASTMH



Minimum System Requirements for Viewpoints

  • High-Speed Internet
  • Browser: Internet Explorer, Chrome, Firefox, Safari
  • Minimum Screen Resolution: Mobile 1024 x 768; Desktop: 1280 x 720
  • Flash Player Version 9+ (excludes iPhones and iPads, but not iMacs)

User Tips:

  • Maximize your browser window (& set zoom at 100%)
  • The course can be taken in multiple sittings
  • The average time it takes to complete the course is 2 hours

Meets CME State Licensing Requirements for Cultural Competence, Risk Management, Patient Safety, and Medical Ethics.

Connecticut Risk Management
Connecticut Cultural Competence – Started with licensing periods of October 1, 2010.
Massachusetts Risk Management
Nevada Ethics
Pennsylvania Risk Management / Patient Safety
Rhode Island Medical Ethics
Texas Medical Ethics / Professional Responsibility (all physicians)


Learn about volume licensing options.